Our Reviews

Connie J|2026 Buick Enclave

Confirmed Sales Customer

10/24/2025

Matt, our sales rep at Snell Motors, Mankato MN was personable and attentive to our preferences. When it came to talking trade In and price we felt that he gave us a number we were happy with. We would definitely do business with him again. Very satisfied.

Matthew Gorres

10/25/2025

Thank you for sharing your experience! We’re thrilled to hear Matt provided attentive, personalized service and that you’re happy with your trade-in and purchase. We truly appreciate your business and look forward to working with you again!

Business Response

LE CENTER, MN

Steven H|2020 Buick Enclave

Confirmed Service Customer

10/30/2025

Friendly, explained what needed to be done in terms i could understand

10/31/2025

We’re so glad to hear our team made things easy to understand and took great care of you — that’s exactly the experience we aim for!

Business Response

Eden Prairie, MN

Debra W|2025 Buick Envision

Confirmed Sales Customer

11/7/2025

My experience buying a new vehicle from Levi Mulcahey was excellent! I have 100 positives and zero negatives about the whole experience. Levi is great, very knowledgeable on all the features of each vehicle I chose to test drive. And being able to purchase the Envision I wanted (even though it was being held for someone else) was the icing on the cake! Levi took time out checking on any and all discounts. AND even beat my credit unions interest rate! I love your dealerships sales approach! You don’t send your salespeople running out door literally chasing your potential customers in their vehicles when we drive in your lot. That is the biggest turn off ever. I will definitely send friends and family to Snell and to ask for Levi!

Levi Mulcahey

11/7/2025

Thank you so much for sharing your experience! We’re thrilled to hear Levi made your vehicle purchase such a positive one and that you found exactly what you were looking for. We truly appreciate your kind words about our sales approach — we always strive to make the process comfortable, transparent, and enjoyable. Congratulations on your new Envision, and thank you for recommending Snell and Levi to your friends and family!

Business Response

Janesville, MN

Paul G|2023 GMC Terrain

Confirmed Service Customer

11/18/2025

good help, even when problems arise.

11/18/2025

Thank you! We appreciate your patience and are glad we could take care of you even when something unexpected came up.

Business Response

KILKENNY, MN

Amy H|2026 GMC Sierra 1500

Confirmed Sales Customer

11/22/2025

Erick Lind is great to work with. He answers all of our questions, and works to find one with our “wish list” of options when looking for a vehicle. So far we love our new truck.

Erick Lind

11/22/2025

Thank you so much! We’re thrilled to hear Erick took great care of you and helped find a truck that checked all the boxes. Enjoy the new ride!

Business Response

ELYSIAN, MN

Kelli H|2023 GMC Acadia

Confirmed Service Customer

11/27/2025

The communication of what was happening with my car was outstanding. I always felt informed. And the detailing of the inside of my car was not expected but so much appreciated!!

11/27/2025

Thank you so much for your kind words! We’re glad to hear you felt well-informed throughout your visit. We appreciate you choosing Snell!

Business Response

TRIMONT, MN

Steven E|2018 GMC Canyon

Confirmed Service Customer

11/5/2025

Saved me $$$ by fixing instead of replacing parts that didn’t need replacing

11/5/2025

That’s great to hear! We always aim to find the best, most cost-effective solution for our guests.

Business Response

NORTH MANKATO, MN

Roger H|2020 Buick Enclave

Confirmed Service Customer

11/19/2025

Very professional and good to deal

11/19/2025

Thank you so much! We're happy to hear everything went smoothly and appreciate you choosing Snell.

Business Response

KASOTA, MN

Michael A|2023 Buick Envision

Confirmed Service Customer

12/10/2025

Was met at the door with a friendly smile. Dealership was clean and service was on point

12/11/2025

Thank you so much for sharing this! We’re glad to hear you had a great experience and we appreciate you choosing Snell.

Business Response

MANKATO, MN

Laura H|2026 Buick Encore GX

Confirmed Sales Customer

12/21/2025

I can't see enough great things about Eric Pipes! He was very knowledgeable, professional and down to earth. Couldn't have asked for a better person to work with on this purchase!

Eric Pipes

12/21/2025

Thank you for taking the time to share this feedback. Eric’s knowledge and approach truly set him apart, and we’re happy to hear he made your experience exceptional. We appreciate your business and your trust in Snell Motors.

Business Response

North Mankato, MN

Karen Q|2025 Buick Envision

Confirmed Service Customer

12/21/2025

Time went well, and so much to walk around and see at Snell’s. Plus good coffee.

12/21/2025

Thank you for the kind feedback! We’re happy you enjoyed your time with us and had a chance to look around — and yes, the coffee is always a plus!

Business Response

MANKATO, MN

Maria Del Carmen M|2017 Buick Enclave

Confirmed Service Customer

12/21/2025

Laura was helpful in explaining what needed to be done on my vehicle and my shuttle driver was a very pleasant gentlemen.

12/21/2025

Thanks so much! We’re happy Laura was helpful and that you had a great experience with our shuttle driver.

Business Response

NORTH MANKATO, MN

Gary H|2021 GMC 1500 Sierra

Confirmed Service Customer

12/25/2025

Convenient, clean and timely.

12/25/2025

Thank you for your review! We are so glad to hear you had a great experience!

Business Response

ST PETER, MN

Mark K|2019 Buick Enclave

Confirmed Service Customer

1/4/2026

Great Service Again ***** Thanks George and Crew *****

1/4/2026

Thank you so much for the 5-star review! We’re thrilled to hear you had another great experience. George and the team will appreciate the shout-out—we look forward to seeing you again!

Business Response

SPRINGFIELD, MN

Diane M|2019 Buick Envision

Confirmed Service Customer

1/7/2026

Laura was very helpful and work was done well.

1/7/2026

Thank you for the kind feedback! We’re so glad to hear Laura was helpful and that the work was done well. We appreciate you choosing Snell and look forward to seeing you again.

Business Response

NORTH MANKATO, MN

Bradley O|2026 GMC Sierra 1500

Confirmed Sales Customer

1/23/2026

Knowledgeable and courteous salesperson, it was a hassle-free experience

Brian Holmen

1/23/2026

Thanks so much! We’re happy to hear you consistently receive great service. We truly appreciate your continued trust!

Business Response

BUTTERFIELD, MN

Wanda R|2021 Buick Encore GX

Confirmed Service Customer

10/17/2025

I was greeted as soon as I entered the service cener office, they had my appointment and brought up the service request promptly. The service center was very clean. The service would take 1-1 1/2 hours and I got a call when my vehicle was ready. I was a very good experience.

10/17/2025

Thank you so much for sharing your experience! We're glad to hear you were greeted promptly and that everything went smoothly from start to finish. We appreciate you choosing Snell Motors and hope to see you again soon!

Business Response

OKOBOJI, IA

Allison S|2020 GMC Terrain

Confirmed Service Customer

10/22/2025

My car was in a fender bender. I was quoted very quickly and was back the next day to proceed with fixes. They told me that it would be two weeks and gave me a loaner to drive in the meantime. My car was done 6 days later and they had called me with updates every step of the way! The quoted price was a couple of hundred dollars over what was actually paid. They also cleaned out the inside of my car very well, which was an unexpected, but much appreciated surprise! Thank you Snell Motors for always going above and beyond!

10/22/2025

Thank you so much for taking the time to share your experience! We’re glad we could make the repair process smooth and get your vehicle back to you even sooner than expected. We’ll be sure to share your kind words with our Collision & Glass team — they’ll really appreciate it!

Business Response

MANKATO, MN

Travis B|2022 GMC 1500 Sierra

Confirmed Service Customer

11/21/2025

Snell Service does an excellent job with great customer service!

11/21/2025

Thank you so much for the kind words! 😊 We’re glad you had a great experience with Snell Service and truly appreciate you taking the time to share it.

Business Response

Saint Peter, MN

Jessica G|2025 Buick Enclave

Confirmed Service Customer

11/24/2025

Great, kind

11/24/2025

Thank you so much — we appreciate your kind words!

Business Response

New Prague, MN

Leslee J|2021 GMC 1500 Sierra

Confirmed Service Customer

1/10/2026

Just bought truck. Needed work, and you guys handled it.

1/10/2026

Thank you for your review! We are so glad to hear that you had a great experience!

Business Response

NORTH MANKATO, MN

Michelle S|2021 GMC Acadia

Confirmed Service Customer

1/20/2026

Always friendly showing great customer service as well as informing you when your vehicle is close to being done with the service.

1/20/2026

Thank you for the great feedback! We’re happy to hear our team kept you informed and provided friendly, attentive service.

Business Response

MADISON LAKE, MN

Tom H|2021 Buick Enclave

Confirmed Service Customer

1/20/2026

Professional and friendly!

1/20/2026

Thank you! We appreciate you taking the time to share your experience.

Business Response

MANKATO, MN

Michael G|2025 GMC Yukon

Confirmed Service Customer

1/23/2026

Oil change and tire rotation was done in a timely manner

1/23/2026

Thank you! We’re glad your oil change and tire rotation were completed in a timely manner.

Business Response

FAIRMONT, MN

Diane M|2019 Buick Envision

Confirmed Service Customer

10/21/2025

We had our vehicle checked over before going on a road trip. Two major issues were found and repaired. We are very grateful. We are also thankful that we purchased an extended warranty when we bought the vehicle at Snell. Matt is a great service provider!

10/21/2025

Thank you so much for sharing this! We're so glad we could help get your vehicle road-trip ready and that your extended warranty came in handy. Matt and our Service team will really appreciate your kind words!

Business Response

NORTH MANKATO, MN

Kevin L|2025 GMC Sierra 3500 HD

Confirmed Service Customer

10/24/2025

Greg and the rest of the folks in the Service Dept do a great job. Main reason i purchased our last two vehicles from the dealership.

10/24/2025

Thank you so much for your continued trust and loyalty! We’re so glad to hear Greg and the Service team have provided such a great experience — it means a lot to know that’s part of why you’ve chosen Snell for your vehicles.

Business Response

GOOD THUNDER, MN

Gary A|2025 Buick Encore GX

Confirmed Service Customer

11/19/2025

Fast, efficient service.

11/20/2025

Thank you for the kind words! We’re glad we could get you taken care of quickly.

Business Response

WOODBURY, MN

Wade R|2021 GMC 1500 Sierra

Confirmed Service Customer

12/18/2025

Jason Sandman and Jessica Havemeier did a excellent job taking care of me while my truck was in the body shop and with a loaner car. Thank you to the staff at Snell Motors for a job well done

LE SUEUR, MN

Cynthia A|2026 GMC Terrain

Confirmed Sales Customer

1/9/2026

I worked with Erick Lind, and this is the third vehicle I have purchased with him. He always works very hard to find the perfect vehicle for me, as I have specific standards I look for with each purchase. As a single female, he gives me the confidence and trust that I can comfortably purchase a vehicle on my own. His professionalism, patience, and dedication make the entire process smooth and stress-free.

Erick Lind

1/9/2026

Thank you for your kind words and for your continued trust in Snell Motors. We’re proud to have Erick on our team and even more proud to hear how confident and supported you feel throughout the purchasing process. Your experience reflects the level of care and professionalism we aim to provide every guest.

Business Response

WATERVILLE, MN

Timothy B|2024 Buick Envista

Confirmed Service Customer

1/23/2026

excellent service

1/23/2026

Thank you! We truly appreciate the kind words and are glad you received excellent service.

Business Response

MANKATO, MN

Diane M|2019 Buick Envision

Confirmed Service Customer

1/23/2026

Laura was very helpful and work was completed well.

1/23/2026

Thank you for the great feedback! We’re so glad to hear Laura was helpful and that everything was completed to your satisfaction.

Business Response

NORTH MANKATO, MN

Christopher K|2025 GMC Sierra 3500 HD

Confirmed Service Customer

1/29/2026

Good service had a small misunderstanding and they promptly took care of it.

1/29/2026

Thank you for your feedback! We appreciate your understanding and are glad our team was able to quickly take care of the misunderstanding. We look forward to helping you again!

Business Response

MANKATO, MN

Melvin H|2025 Buick Envista

Confirmed Service Customer

10/8/2025

Easy in and out, had to drive my own vehicle thru the car wash

10/8/2025

Thanks for the feedback! We’re glad your visit was quick and easy!

Business Response

Mankato, MN

James H|2025 GMC Sierra 1500

Confirmed Service Customer

11/2/2025

Great service

11/2/2025

Thank you for your review! We are so glad to hear you had great service.

Business Response

MANKATO, MN

Dena E|2025 Buick Envision

Confirmed Service Customer

11/12/2025

Customer service is top-notch, love the shuttle service, clean facility, scheduling for service is easy and like that reminders are sent about your appointment details.

11/12/2025

Thank you for sharing your feedback! We’re so glad to hear you’ve had such a positive experience with our service team and shuttle service. We appreciate you choosing Snell Motors and look forward to seeing you again next time!

Business Response

Saint Charles, MN

Hilary F|2025 GMC Acadia

Confirmed Service Customer

11/15/2025

Everything worked out great.

11/15/2025

Thank you so much! We’re glad everything worked out great. We appreciate you choosing Snell and hope to see you again next time!

Business Response

MANKATO, MN

Bruce B|2022 GMC Terrain

Confirmed Service Customer

11/25/2025

Service was good employees were polite and courteous. That makes the visit worth while.

11/26/2025

Thank you so much for the kind words! We’re glad to hear you had a great experience and that our team made your visit worthwhile. We appreciate you choosing Snell Service!

Business Response

NORTH MANKATO, MN

George C|2025 GMC Yukon

Confirmed Sales Customer

12/14/2025

I've always been treated with respect and sincerity at Snell from the moment I enter by the receptionist through the meeting I experience with the owner and my rep Konor and all afterwards in the service bay people!

Konor Severns

12/14/2025

Thank you so much for your kind words. We truly appreciate you recognizing our entire team—from the front desk to sales, ownership, and service. Providing a respectful, sincere experience at every step is very important to us, and we’re grateful for the opportunity to serve you.

Business Response

NEW ULM, MN

James M|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

12/17/2025

Its always very good

Ryan McMahan

12/17/2025

We’re so glad to hear that! Thank you for your continued support—we appreciate you.

Business Response

GLENCOE, MN

Steven M|2017 GMC 1500 Sierra

Confirmed Service Customer

1/22/2026

Good

1/22/2026

Thank you for your review!

Business Response

MANKATO, MN

Lianne P|2024 GMC Acadia

Confirmed Service Customer

1/22/2026

Always great service!

1/23/2026

Thanks so much! We’re glad to hear you consistently receive great service.

Business Response

NEW RICHLAND, MN

Jeremy C|2025 GMC Sierra 1500

Confirmed Service Customer

1/27/2026

Snell did a great job servicing my Sierra!

1/27/2026

Thanks so much! We’re glad to hear you had a great experience servicing your Sierra. We appreciate you choosing Snell!

Business Response

WASECA, MN

Brady A|2026 GMC Yukon XL 1500

Confirmed Sales Customer

10/23/2025

Great

Jonathan Gabler

10/23/2025

Great to hear! We appreciate you stopping in and look forward to seeing you again.

Business Response

Valley City, ND

James R|2025 Buick Enclave

Confirmed Service Customer

10/31/2025

Smooth

10/31/2025

Thank you for your review!

Business Response

Okoboji, IA

Roxana F|2019 Buick Encore

Confirmed Service Customer

11/7/2025

Great

11/7/2025

Thank you! We love hearing that you had a great visit — hope to see you again soon!

Business Response

MANKATO, MN

Scott F|2024 GMC Sierra 1500

Confirmed Service Customer

12/9/2025

I had asked for a oil change and tire rotation. My tires were not rotated as requested and paid for. I believe this is the second time this has happened.

12/9/2025

Thank you for reaching out and letting us know. I’m really sorry for the inconvenience with the tire rotation. I’m glad to hear our advisor connected with you and everything has been taken care of now.

Business Response

OWATONNA, MN

Dennis B|2026 GMC Yukon XL 1500

Confirmed Service Customer

12/22/2025

perfect

12/22/2025

Thank you for your review! We are glad to hear everything went well!

Business Response

CEYLON, MN

James J|2026 Buick Enclave

Confirmed Sales Customer

1/9/2026

Our salesperson, Jake, was great! Dealership is fine. The Enclave is very nice. However, I hate it! Primarily tied to technology stuff. If you want to know my thoughts, TALK TO ME! Don't MAKE ME write an essay.

Jacob Averbeck

1/9/2026

Thank you for your feedback. We’re happy to hear Jake provided a great experience. We understand your concerns with the technology, and Jake will be reaching out to talk through them with you.

Business Response

LE CENTER, MN

Mary F|2026 Buick Envision

Confirmed Sales Customer

1/9/2026

Kind, courteous and knowledgeable.

Erick Lind

1/9/2026

Thank you! We appreciate your feedback and are happy to hear you had a positive experience with our team.

Business Response

GOOD THUNDER, MN

Alice S|2015 Buick Encore

Confirmed Service Customer

1/27/2026

I have always been treated very well and they always keep me informed about what is happening

1/27/2026

Thank you for the kind words! We’re glad to hear you’ve always felt well taken care of and kept informed. We truly appreciate your trust in us.

Business Response

WASECA, MN

Jamie S|2023 Chevrolet Blazer

Confirmed Service Customer

2/16/2026

Devin did a great job. Prompt service.

Devin Wendt

2/17/2026

Thank you for the great feedback! We’re glad Devin provided prompt service and took good care of you. We appreciate your business!

Business Response

Blue Earth, MN

Mitchell F|2026 GMC Yukon XL 1500

Confirmed Sales Customer

2/19/2026

Jon make the deal easy and quick with no pressure.

Jon Gabler

2/19/2026

Thank you for the great feedback! We’re glad Jon made your experience quick, easy, and pressure-free. We truly appreciate your business and hope to see you again soon!

Business Response

GOOD THUNDER, MN

John S|2026 GMC Acadia

Confirmed Sales Customer

1/29/2026

Konor was awesome to work with. He found us a vehicle that we wanted.

Konor Severns

1/29/2026

Thank you for the kind words! Konor will be happy to hear this, and we’re glad he could help you find the right vehicle.

Business Response

Janesville, MN

Jon F|2021 GMC Canyon

Confirmed Service Customer

2/2/2026

Excellent customer service

Gregory Bessler

2/2/2026

Thank you! We truly appreciate your kind words.

Business Response

WASECA, MN

Terrance S|2022 Buick Envision

Confirmed Service Customer

2/4/2026

My oil service took less than an hour that was great!!

Matthew Metzler

2/4/2026

Thanks so much for sharing! We’re glad your oil service was quick and efficient — we appreciate you choosing us! ��

Business Response

MAPLETON, MN

Jean Z|2026 Buick Enclave

Confirmed Sales Customer

2/20/2026

Ryan was excellent - very helpful and knowledgeable. The process was completed efficiently and quick. I just wish that Buick would still print an owner's manual - then I wouldn't have to bother Ryan with all my questions. :)

Ryan McMahan

2/21/2026

Thank you for the kind words! We’re so glad Ryan was able to help make your experience quick and efficient. He’s always happy to answer questions — that’s what we’re here for! We can get you a printed owners manual if you'd like, just let Ryan know— but until then, Ryan’s got you covered. We appreciate your business and hope you’re loving your Buick! ��

Business Response

NORTH MANKATO, MN

Michael W|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/20/2026

George was very helpful to me in selecting new tires for my pick up

George Crimmins

2/21/2026

Thank you for sharing! We’re glad George was able to help you find the right tires for your pickup. We appreciate your business and look forward to helping you again in the future! ��

Business Response

MANKATO, MN

Laura S|2026 Buick Enclave

Confirmed Sales Customer

2/20/2026

It was recommended that I check out Snell for vehicles and talk with Eric P. Glad I did. He is very knowledgeable about vehicles and is easy to work with and was a very positive experience. Another thing that I noticed during my visits is that the store was busy, with people coming and going or sitting inside at the tables talking- which is a good reflection on the employees and dealership!

Eric Pipes

2/21/2026

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Eric made your visit such a positive one and that his knowledge and easygoing approach stood out. We also truly appreciate you noticing the atmosphere in our dealership — our team works hard to create a welcoming, comfortable space for everyone. Thanks again for choosing Snell Motors, and we look forward to helping you again down the road!

Business Response

Courtland, MN

Julia S|2018 GMC Acadia

Confirmed Service Customer

2/26/2026

Took longer than my scheduled appointment to get my vehicle looked at. After picking up my vehicle get a call that the hatchback wasn’t reassembled and that the guy working on my vehicle may have left tools. Seems like it was a rushed. Paid $225 dollars to not have a job completed. Won’t return and also will never recommend to anyone.

Laura Mitchell

2/27/2026

I’m very sorry to hear about your experience. That’s certainly not the level of service we strive to provide. Our Service Manager will be calling you shortly to personally discuss the situation and address your concerns. We value your feedback and appreciate the opportunity to speak with you directly.

Business Response

Mankato, MN

Glenn B|2023 GMC Sierra 1500

Confirmed Service Customer

11/5/2025

Got the job done in a timely fashion

11/5/2025

Thank you for your review!

Business Response

WASECA, MN

Eugene N|2025 GMC Canyon

Confirmed Sales Customer

11/18/2025

Eric understood my uncertainty. He answered my questions honestly and completely. No buyers remorse.

Erick Lind

11/18/2025

Thank you so much for sharing this! We’re glad Erick was able to answer your questions and make you feel confident in your decision. Enjoy your new vehicle!

Business Response

SAINT PETER, MN

Elizabeth H|2026 Buick Enclave

Confirmed Sales Customer

11/20/2025

Jake is wonderful! It was a great experience all around and I absolutely love my new Buick!

BUFFALO CENTER, IA

Jason N|2021 GMC 1500 Sierra

Confirmed Service Customer

12/19/2025

George made my experience smooth and easy. He kept me in the loop over the 3 weeks Snell had my truck.

12/19/2025

Thank you for the kind feedback! George will be happy to hear this — keeping our customers informed every step of the way is very important to us.

Business Response

Frost, MN

Rebecca R|2026 GMC Yukon XL 1500

Confirmed Service Customer

12/26/2025

Welcomed by person working on holiday lights outside, immediately greeted by individual at front desk, and met shortly thereafter by Eric. Dealership is so nice, clean, and everyone was friendly and helpful. Finance expedited everything to get me back on the road as quickly as possible, per my request. I’ll buy my next GMC from Snell for sure.

12/26/2025

Thank you so much for the kind words! We’re glad our team made you feel welcome right from the start. Eric and our finance team will be thrilled to hear this, and we truly appreciate you choosing Snell. Enjoy your GMC, and we look forward to helping you again in the future!

Business Response

Minnetonka, MN

Paul F|2023 GMC Sierra 3500 HD

Confirmed Service Customer

1/21/2026

Great service

1/21/2026

Thank you for your review!

Business Response

ST CLAIR, MN

Joel E|2026 GMC Yukon XL 1500

Confirmed Sales Customer

1/21/2026

Best vehicle buying experience I've ever had! Certainly recommend!

Allyson Grabianowski

1/21/2026

Thank you so much for the kind words! We truly appreciate the recommendation and are glad we could make your experience a great one.

Business Response

NORTH MANKATO, MN

Lloyd S|2024 GMC Terrain

Confirmed Service Customer

1/28/2026

All good.

1/28/2026

Thank you for your review!

Business Response

WESTBROOK, MN

Robyn R|2020 Buick Encore GX

Confirmed Service Customer

2/27/2026

Excellent customer service

George Crimmins

3/1/2026

Thank you for the wonderful feedback! We’re glad you experienced excellent customer service at Snell Motors.

Business Response

MONTGOMERY, MN

Trent F|2024 GMC Sierra 1500

Confirmed Service Customer

2/28/2026

Good service

Laura Mitchell

3/1/2026

Thank you for the great feedback! We appreciate you choosing Snell Motors and look forward to helping you again.

Business Response

SAINT JAMES, MN

Michele K|2024 GMC Terrain

Confirmed Service Customer

1/23/2026

Nice drive in service, help right away, ok comfort in waiting room, priced a bit high.

1/23/2026

Thank you for the feedback! We’re glad you enjoyed the drive-in service and quick assistance.

Business Response

LE CENTER, MN

Jeffrey J|2023 GMC Sierra 1500

Confirmed Service Customer

2/4/2026

friendly and very helpfull

2/4/2026

Thank you for the kind words! We’re so glad you had a friendly and helpful experience — we truly appreciate you choosing us!

Business Response

JANESVILLE, MN

Ben K|2023 GMC Sierra 1500

Confirmed Service Customer

2/6/2026

Fast and friendly service!

Matthew Metzler

2/6/2026

Thank you! We’re glad you had a great experience — hope to see you again soon!

Business Response

Mankato, MN

Jeanne S|2017 GMC Acadia

Confirmed Service Customer

2/18/2026

I called for advice on a problem with low oil. They also rotated tires the same day. Great service.

George Crimmins

2/19/2026

Thank you for sharing your experience! We’re glad we could help with the low oil concern and take care of your tire rotation the same day. We appreciate your kind words and your trust in our team — thanks for choosing Snell Motors!

Business Response

LEWISVILLE, MN

Deborah K|2025 Buick Enclave

Confirmed Service Customer

2/27/2026

Technicians are always friendly and knowledgeable. I trust them with my vehicle, to do a good and thorough job. And they do. What I find fault with is the condition in which my car is returned. At 5'3" tall, my car seat is like an airplane seat, always in an upright and forward position. But I return to find I have to fall into the seat because some "giant" has it all the way back. I am always cold but last week, in February, I find the A/C is on. At least they did not change the radio channel because that I can handle. This 2025 Buick Enclave has a 30 inch screen and since I have had it only 8 months, cannot yet readily return it to a position in which I can operate comfortably. Tell the technicians to return the car in the same condition as they found it, especially the seat and temp controls!!! That is my only complaint.

George Crimmins

2/28/2026

Thank you for your kind words about our technicians — we truly appreciate the trust you place in our team and are glad to hear you feel confident in the work being performed on your vehicle. We also sincerely appreciate you bringing this concern to our attention. Your vehicle should absolutely be returned as close as possible to the settings in which it was received, including seat position and climate controls. We understand how frustrating it can be to readjust everything, especially in a newer vehicle with advanced technology. We will use this feedback as a reminder to be more mindful of returning vehicles to their original settings moving forward. Thank you again for your honest feedback — it helps us continue improving the experience for our customers. Please don’t hesitate to reach out if there’s ever anything more we can do for you. We appreciate your business!

Business Response

WINDOM, MN

Helen B|2017 Buick Encore

Confirmed Service Customer

3/17/2026

I like the ease of bringing my car for service.

Laura Mitchell

3/17/2026

We’re so glad to hear that! Making service easy and convenient is always our goal. Thank you for choosing Snell Motors!

Business Response

LAKE CRYSTAL, MN

Janet H|2018 GMC Acadia

Confirmed Service Customer

10/27/2025

Great service!

10/25/2025

Thank you for your review!

Business Response

SAINT PETER, MN

Elizabeth H|2026 GMC Acadia

Confirmed Sales Customer

11/4/2025

We always appreciate Jonathan Gabler’s knowledge & salesmanship. The best in the business.

FAIRMONT, MN

Joanne C|2020 GMC Acadia

Confirmed Service Customer

2/4/2026

Always professional and informational

Gregory Bessler

2/5/2026

Thank you so much! We appreciate your feedback and are glad our team could provide a professional and informative experience.

Business Response

WELLS, MN

Tina J|2026 GMC Yukon XL 1500

Confirmed Sales Customer

2/13/2026

Jon was great to work with and very attentive. He was real and professional!

Jon Gabler

2/13/2026

Thank you so much for the kind feedback! We’re thrilled to hear Jon was great to work with and provided attentive, professional service. We truly appreciate you taking the time to share your experience!

Business Response

Bismarck, ND

Richard D|2026 GMC Sierra 1500

Confirmed Sales Customer

2/13/2026

Terrific all around service, friendliness, attention and all around customer satisfaction on our part! Eric P. did a fantastic job selling us the top GMC truck.

Eric Pipes

2/13/2026

Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. We’re thrilled to hear everything exceeded expectations, and we’ll be sure to pass along your compliments to Eric P. Enjoy that new GMC truck, and thank you for choosing us — we look forward to helping you again in the future!

Business Response

MANKATO, MN

Kevin M|2024 GMC Sierra 1500

Confirmed Service Customer

2/13/2026

good service

Laura Mitchell

2/14/2026

Thank you for your kind words! We truly appreciate you taking the time to share your experience and are glad to hear you received good service. We look forward to helping you again in the future!

Business Response

EAGLE LAKE, MN

Patricia T|2019 Buick Encore

Confirmed Service Customer

3/2/2026

Ok

Gregory Bessler

3/3/2026

Thank you for your 5 star review!

Business Response

NORTH MANKATO, MN

Thomas L|2025 GMC Canyon

Confirmed Service Customer

3/2/2026

Great customer service and vehicle finished in the timeframe specified.

George Crimmins

3/3/2026

Thank you for your kind feedback! We're glad to hear you experienced great customer service and that your vehicle was completed within the promised timeframe. We appreciate your business and look forward to serving you again at Snell Motors!

Business Response

Mankato, MN

Gary R|2024 Chevrolet Colorado

Confirmed Service Customer

3/19/2026

Great people to work with

Matthew Metzler

3/19/2026

Great to hear—thank you! We’re lucky to have such an awesome team, and we appreciate you choosing Snell Motors!

Business Response

MANKATO, MN

Cindy W|2026 Buick Envision

Confirmed Sales Customer

4/10/2026

Always helpful and friendly!

Mankato, MN

Mark H|2025 GMC Sierra 1500

Confirmed Service Customer

12/5/2025

Greg bester is great to work with

12/5/2025

Thank you! Greg is wonderful to work with, and we’re happy your experience reflected that.

Business Response

MANKATO, MN

Salvador M|2017 GMC Acadia

Confirmed Service Customer

12/8/2025

Professional work and great attendance

12/8/2025

Thank you for your review!

Business Response

LE CENTER, MN

Richard L|2026 GMC Canyon

Confirmed Sales Customer

12/9/2025

Sales and service were easy to work with.

Konor Severns

12/9/2025

Thank you so much! We’re glad to hear sales and service were easy to work with. We appreciate you choosing Snell!

Business Response

MANKATO, MN

Michael K|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

12/19/2025

Dealership is top notch.

Konor Severns

12/19/2025

Thank you so much! We truly appreciate the kind words and your support.

Business Response

MEDFORD, MN

James H|2025 GMC Sierra 1500

Confirmed Service Customer

12/23/2025

Always have excellent customer service

12/24/2025

Thank you so much! We truly appreciate your kind words and are glad to hear you consistently receive excellent customer service.

Business Response

MANKATO, MN

Steven E|2018 GMC Canyon

Confirmed Service Customer

12/31/2025

Always prompt with service and keeps me informed!

12/31/2025

Thank you so much! We really appreciate your feedback and are glad our team kept you informed and took great care of you.

Business Response

NORTH MANKATO, MN

Donald M|2021 Buick Envision

Confirmed Service Customer

1/6/2026

service went well and was completed quickly.

1/20/2026

We appreciate the review! Happy to hear everything went smoothly and your service was completed promptly.

Business Response

CLEVELAND, MN

Mark H|2025 GMC Sierra 3500 HD

Confirmed Service Customer

1/8/2026

Made a 11:00 am appointment online. Indicated I would be waiting. Dropped off early. Laura called at 2:30 pm to tell me the vehicle was ready. I explained I would pick up next day, because I left. Called to make an appointment to test the Electric Brake Module at 5:15 pm 1/7. No return call from my message. Truck was purchased in Kalispell,MT , Corwin Motors. This was our first service experience with Snell. We live local, this is our option. We have done business with Mankato Motors for years. We have been Chevy truck owners for as long. We couldn't be more disappointed with your business. As new GMC owners, we are open minded, however we are not impressed with you.

1/8/2026

We would like the opportunity to learn more and address your concerns directly. Please contact Melissa Bradley, General Manager, at 507-304-6747.

Business Response

kasota, MN

Leslie G|2026 Buick Encore GX

Confirmed Sales Customer

3/31/2026

Jerry in Sales is my repeat sales person . He is genuine and friendly

Jerry Netland

3/31/2026

We appreciate you recognizing Jerry! He truly is genuine and friendly—thanks for continuing to work with him!

Business Response

NORTH MANKATO, MN

Richard E|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

4/21/2026

Jerry gave me a great deal on my trade , this is the second vehicle I purchased from him in less than two years.

SAINT JAMES, MN

William C|2025 Buick Envision

Confirmed Service Customer

3/6/2026

The people at Snell's always give very good and friendly service. Many thanks!

Christopher Jensen

3/3/2026

Thank you for the kind words! We truly appreciate your continued trust in the Snell Motors team and are glad you always receive friendly, quality service. We look forward to seeing you again!

Business Response

SAINT PETER, MN

Job T|2022 GMC 1500 Sierra

Confirmed Service Customer

3/4/2026

was good

Matthew Metzler

3/4/2026

Thanks! We’re glad to hear it was a good experience. We appreciate you choosing Snell Motors!

Business Response

North Mankato, MN

Job T|2022 GMC 1500 Sierra

Confirmed Service Customer

3/13/2026

Good

Matthew Metzler

3/13/2026

Thank you! We appreciate your feedback and your business.

Business Response

North Mankato, MN

Jason D|2025 GMC Sierra 1500

Confirmed Service Customer

3/17/2026

Greg answered all my questions and had me in and out of service in a very timely manner. Great service!

Gregory Bessler

3/18/2026

Thank you for the great feedback! We’re glad Greg was able to answer all your questions and get you in and out quickly. We appreciate you choosing Snell Motors!

Business Response

MADISON LAKE, MN

Joel J|2020 GMC 1500 Sierra

Confirmed Service Customer

3/24/2026

It was good. Got me in before my appt.

Matthew Metzler

3/24/2026

Glad to hear it! We’re happy we could get you in early and take care of things—thanks for choosing Snell Motors!

Business Response

BLAINE, MN

Kathryn V|2015 Buick Encore

Confirmed Service Customer

4/2/2026

George Crimmins was pleasant and helpful from our first encounter to driving away. He helped use an online coupon for a discount on the oil change and when a second more serious repair involving a right rear spring was discovered, he and the mechanic explained and provided me with a direct eyes-on view of the problem and why it happened. I also tried to get an additional discount, but the card issued by GM had expired. George tried multiple times to get the discount, and was unable to do so. Throughout this entire time, he remained professional and courteous. I’ve been taking my vehicle to Snell Motors for 9 years, and George and the other people there are why I am a repeat customer.

George Crimmins

4/3/2026

Thank you for your continued trust over the past 9 years—we truly appreciate your loyalty! We’re glad to hear George provided such a thorough and helpful experience, from finding savings where possible to taking the time to walk you through the repair. Transparency and care are exactly what we aim for, and it’s great to know George delivered on that. We’ll be sure to pass along your kind words to him and the team. Thanks again for choosing Snell Motors—we look forward to taking care of you for many more years to come!

Business Response

SAINT CLAIR, MN

Shawn S|2026 GMC Sierra 1500

Confirmed Service Customer

4/22/2026

Very good! Super nice people and very clean dealership

Fairmont, MN

Kenneth P|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

4/22/2026

From the receptionist to the final signature I was impressed with the friendly atmosphere and professionalism of the whole experience.

Alpha, MN

Robert H|2026 Buick Encore GX

Confirmed Sales Customer

3/15/2026

Given that two of the three Buick Encores I've had ended up with major mechanical issues, I have reservations about the quality when they come from the factory. Snell Motors, however, has gone above and beyond in trying to minimize the inconvenience and hassle that factory quality control issues have produced, especially George and Jason in the service department. I love the ride and look, otherwise I wouldn't have gambled on another one. Third time's a charm, right? Erik (sp?) in sales was responsive, understanding and honest. Traits I look for in anyone, not just car salesmen. I will be back to Snell Motors. Hopefully not too soon, but I will be back!

MANKATO, MN

Dan H|2021 GMC Yukon

Confirmed Service Customer

3/23/2026

Great service!

Jason Sandmann

3/23/2026

Thank you for your review!

Business Response

Waconia, MN

Christopher K|2026 GMC Yukon XL 1500

Confirmed Sales Customer

4/6/2026

Jon is the best! 2nd purchase from him and he has been excellent every time.

SAINT JAMES, MN

Taylor M|2020 Buick Encore GX

Confirmed Service Customer

4/10/2026

My service has been excellent, but I’m a little concerned that I was just sold my car because I was a young girl and wouldn’t know that the cigarette smell would not come out. I was guaranteed that they’d be able to get the sent out after I left and with two times coming in to get detail that is still not out so I’m just a little frustrated at the lack of trustworthiness in the team. They replaced a map that had a nasty stain on it and got me new cabin air filters and have been trying to go the extra mile but I think that’s just because they know that they sold me a car with a pretty substantial issue. No hate just a little frustrated.

Cedar Rapids, IA

Mathew G|2026 GMC Sierra 1500

Confirmed Sales Customer

4/22/2026

Jake was great to work with

BYRON, MN

Terry M|2026 GMC Acadia

Confirmed Sales Customer

4/22/2026

Ally was awsome!

MANKATO, MN

Sarah R|2011 GMC Sierra

Confirmed Service Customer

4/22/2026

Gregg was on point, helpful, and knowledgeable. The prices were fair and the work so far, is done right. I’d recommend

LAKE CRYSTAL, MN

Charles H|2022 GMC 3500HD Sierra

Confirmed Service Customer

5/18/2026

We are always happy with our service at Snell, along with their customer service! They always take good care of their customers :)

NEW RICHLAND, MN

Gary R|2024 Chevrolet Colorado

Confirmed Service Customer

5/25/2026

Great service all around

MANKATO, MN

Jerry T|2024 GMC Yukon

Confirmed Service Customer

5/29/2026

A timely oil change and tire rotation.

EAGLE LAKE, MN

Rick E|2025 Buick Envision

Confirmed Service Customer

3/17/2026

My cars check engine light is on. I scheduled an appointment, maintenance fixed it, changed oil and filter, rotated tires and I was on my way.

Gregory Bessler

3/17/2026

We’re glad we could get everything taken care of for you quickly and efficiently. Thank you for choosing Snell Motors!

Business Response

Austin, MN

Pamela M|2023 Buick Envision

Confirmed Service Customer

4/13/2026

George is honest with me on what the car needs. Friendly team

ST. PETER, MN

Kristy J|2023 GMC Acadia

Confirmed Service Customer

4/17/2026

Not only prompt and excellent service but everyone is friendly and helpful besides professional. People I can talk to and ask questions and trust the answers since I’m not a “car” person.

FROST, MN

John U|2026 GMC Canyon

Confirmed Sales Customer

4/23/2026

We came in looking for a particular vehicle and Jerry took care of us. The price wasn't bad close to what we were thinking, so we had a good experience with Jerry. Had a test drive and bought it on the spot.

Mankato, MN

Kevin D|2026 GMC Canyon

Confirmed Sales Customer

5/1/2026

It was great! We enjoyed meeting a lot of the employees and found every single one kind and welcoming. Jon Gabler is an excellent product specialist and made the whole experience easy and enjoyable. We love our new Canyon.

Mankato, MN

Cleatis M|2018 GMC 1500 Sierra

Confirmed Service Customer

5/14/2026

Laura was excellent She was informative about different issues on my truck And kept in contact during the repair

Laura Mitchell

5/15/2026

Thank you for the great feedback! We’re so glad to hear Laura took excellent care of you. Keeping customers informed and staying in contact throughout the repair process is something we truly value, and we’ll be sure to share your kind words with her. We appreciate you trusting Snell with your truck!

Business Response

MANKATO, MN

Steven E|2018 GMC Canyon

Confirmed Service Customer

5/28/2026

Only knock was that it took longer than I was told but not a big deal

NORTH MANKATO, MN

Dawn M|2023 Chevrolet Equinox

Confirmed Service Customer

6/1/2026

I never have been ever treated so poorly by a representative of anywhere ever as your representative treated me, including saying that I was fabricating things when I was talking on my phone to my dealership after he suggested I get a hold of my dealership without my permission 2000 miles early then trying to charge me complaining after he had to wait on hold for 20 minutes because I have extended warranty just all around never spoke with anybody with such poor behavior

George Crimmins

6/2/2026

Thank you for your feedback. We’re very sorry to hear about your experience and appreciate you bringing it to our attention. We will use this as a training opportunity to help ensure we provide a better experience in the future.

Business Response

LAKE CRYSTAL, MN

Mathew S|2024 Buick Envista

Confirmed Service Customer

6/9/2026

Excellent service team, they go above and beyond

Matthew Metzler

6/9/2026

Thank you for the kind words! We're proud of our service team and appreciate your recognition. Providing an exceptional experience and going above and beyond for our customers is always our goal. We look forward to serving you again in the future! ��✨

Business Response

NEW ULM, MN

Debra B|2023 GMC Acadia

Confirmed Service Customer

2/5/2026

Snell always takes care of my vehicle.

2/5/2026

Thank you so much! We truly appreciate your trust in Snell Motors and are always happy to take care of your vehicle. 🚗😊

Business Response

WALDORF, MN

James E|2024 GMC Terrain

Confirmed Service Customer

2/24/2026

GREAT FRIENDLY TEAM

Matthew Metzler

2/24/2026

Thanks for the great feedback! We’re glad our friendly team made your visit a positive one — we appreciate you choosing Snell Motors!

Business Response

MANKATO, MN

Charles R|2026 GMC Terrain

Confirmed Service Customer

3/4/2026

I have bought a new Terrain Denali from Snell Motors and it had a slight pull to the right when letting go of the steering wheel....took it back to Snell Service and problem solved...always awesome service at Snell !!

Gregory Bessler

3/5/2026

Thank you for sharing your experience! We're glad our service team was able to get everything taken care of and have your Terrain Denali driving just right. We truly appreciate your support and are always here if you need anything. Enjoy the new ride! ��

Business Response

ARMSTRONG, IA

Alana A|2018 GMC Terrain

Confirmed Service Customer

3/8/2026

It was excellent they were very accommodating

Laura Mitchell

3/9/2026

Thank you for the kind words! We're glad to hear everything was excellent and that our team could be accommodating. We appreciate your support and look forward to seeing you again!

Business Response

KASOTA, MN

Lisa S|2026 Buick Encore GX

Confirmed Sales Customer

4/24/2026

Ryan was awesome and helped every step of the way

MAPLETON, MN

Marvin J|2026 Buick Encore GX

Confirmed Service Customer

5/25/2026

I t went great

Saint Peter, MN

James S|2026 Buick Enclave

Confirmed Service Customer

6/2/2026

George Crimmins was extremely helpful and courteous!!! We hope the Service Department was able to fix the "clunk". So far, it is gone. So far, so good.

George Crimmins

6/2/2026

Thank you for the kind words! We're so glad to hear George provided such helpful and courteous service. We know how frustrating it can be to track down an intermittent concern like a clunk, and we're happy to hear it's been gone so far. We truly appreciate your trust in our team and hope everything continues to perform as it should. If the issue returns or there's anything else we can assist with, please don't hesitate to reach out!

Business Response

LE CENTER, MN

Jessica M|2015 Chevrolet Colorado

Confirmed Service Customer

6/5/2026

Great customer service. Always appreciate getting a loaner vehicle as well

Jessica Havemeier

6/5/2026

Thanks for the kind words! We're glad you had a great experience and that we could provide a loaner vehicle to help keep you on the road while your vehicle was with us. We truly appreciate your business and look forward to serving you again!

Business Response

NICOLLET, MN

Kevin H|2026 GMC Sierra 1500

Confirmed Sales Customer

6/8/2026

We had an exciting experience at Snell Motors. Great selection and knowledgeable staff. I'm sure we'll be future customers.

Erick Lind

6/9/2026

Thank you for taking the time to share your experience! We're glad to hear you enjoyed your visit and found our team knowledgeable and helpful. We appreciate your kind words and look forward to the opportunity to earn your business in the future. Thanks again for considering Snell Motors! ��✨

Business Response

FAIRMONT, MN

Angela S|2026 Buick Enclave

Confirmed Sales Customer

3/19/2026

Jerry was great to work with. Everything went smoothly. This dealership has a large indoor showroom that my vehicle was in for us to see. Sooo much better than standing outside in the cold.

Jerry Netland

3/20/2026

That’s awesome to hear—thank you for sharing! We’re glad Jerry made everything smooth and that you enjoyed the comfort of our indoor showroom. It definitely beats the cold! We appreciate you choosing Snell Motors and hope you’re loving your new vehicle!

Business Response

Redwood Falls, MN

Deborah P|2020 GMC 1500 Sierra

Confirmed Service Customer

3/19/2026

The technicians at Snell Motors are great. The problem with my 2025 Buick Enclave is not completely worked out but they are pursuing it from all angles. Electrical or technical problems are never easily nor quickly fixed. I was kept up to date on the progress or lack thereof. The courtesy car was at my disposal to take me to and from the mall. Everyone was understanding of the time and frustration this problem was causing for them as well as myself. We have worked with Snell Motors since purchasing our first Enclave in 2012 and subsequently leasing the next 5 Enclaves from Mankato Snell Motors and purchasing 2 GMC pickups in the years that followed. I am well pleased with Snell Motors in Mankato.

George Crimmins

3/20/2026

Thank you for your continued trust and loyalty over the years. We truly appreciate your patience and understanding as our team works to get the issue with your 2025 Buick Enclave fully resolved. Electrical and technical concerns can take time, and we’re glad our technicians and staff have kept you updated and supported you along the way. It means a great deal to know you’ve chosen Snell Motors since 2012, and we’re grateful for the opportunity to continue serving you!

Business Response

WINDOM, MN

Paul W|2023 GMC Sierra 1500

Confirmed Service Customer

4/1/2026

The team is very professional and knowledgeable

4/1/2026

Thank you for the kind feedback! We’re proud to have a team that’s both professional and knowledgeable. We appreciate you choosing Snell Motors and look forward to serving you again!

Business Response

ARLINGTON, MN

Patricia S|2026 Buick Envista

Confirmed Sales Customer

4/8/2026

Jason Wenk of Snell Motors made purchasing a car a very easy experience. He was very knowledgeable and it was a pleasure!

New Ulm, MN

Donald M|2018 GMC 1500 Sierra

Confirmed Service Customer

5/29/2026

Everything was handled professionally and timely.

CLEVELAND, MN

Ronald B|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

6/3/2026

Jon made a difficult situation which was created by the service department turn out a lot better. The whole transaction was very smooth.

Jon Gabler

6/3/2026

Thank you for your feedback! We’re glad Jon was able to help turn a difficult situation into a much better experience. Providing a smooth and positive experience is always our goal, and we appreciate your patience throughout the process. Thank you for choosing Snell Motors, and we look forward to serving you again in the future!

Business Response

Good Thunder, MN

David F|2022 Buick Envision

Confirmed Service Customer

6/9/2026

Greg and the great team at Snell Service took care of our Buick Envision when the AC unit went out. Everything went smoothly and we got our vehicle back ready for the summer heat. Thank you!

Gregory Bessler

6/10/2026

Thank you for the kind words! We're glad Greg and the rest of our Service Team were able to get your Buick Envision's A/C repaired and back on the road in time for the summer heat. We appreciate your trust in Snell Motors and look forward to helping with any future vehicle needs. Enjoy the cool ride!

Business Response

MANKATO, MN

Rustin D|2025 GMC Sierra 1500

Confirmed Service Customer

6/12/2026

Always knock it out of the park!!

Matthew Metzler

6/12/2026

Thank you for the great feedback! We're honored to have earned your trust and appreciate your continued support. We look forward to knocking it out of the park for you again next time!

Business Response

ELYSIAN, MN

Linda K|2020 Buick Encore GX

Confirmed Service Customer

6/12/2026

Fast, efficient and friendly, everything I appreciate when have my vehicle serviced

Gregory Bessler

6/12/2026

Thank you for your kind feedback! We're glad to hear your service experience was fast, efficient, and friendly. Providing the kind of service our customers appreciate is always our goal, and we look forward to helping you again in the future.

Business Response

WELLS, MN

Brozik P|2026 GMC Sierra 2500 HD

Confirmed Service Customer

6/16/2026

Was very surprised to hear them tell me it could take 1 to 1.5 hours for only an oil change. It was exactly 1.5 hours, seems long.

Matthew Metzler

6/17/2026

Thank you for your feedback. While your visit included an oil change, our technicians also completed a full Multi-Point Vehicle Inspection to help identify any maintenance or safety concerns and ensure your vehicle is performing at its best. We appreciate your patience and the opportunity to thoroughly inspect your vehicle, and we'll continue looking for ways to provide the most efficient service possible. Thank you for choosing Snell Motors.

Business Response

EAGLE LAKE, MN

James B|2026 Buick Enclave

Confirmed Service Customer

6/18/2026

Everything went great starting at check in with Laura and with the shuttle driver taking us and picking us up from the VA. Vehicle was ready when we got back and checkout was smooth.

Laura Mitchell

6/18/2026

Thanks for sharing your experience! We're happy to hear everything went smoothly from start to finish. Laura, our shuttle driver, and the rest of the team work hard to provide a seamless experience, and we're glad that showed throughout your visit. We appreciate your business and look forward to serving you again in the future!

Business Response

FREEBORN, MN

Joshua G|2024 GMC Sierra 3500 HD

Confirmed Service Customer

6/24/2026

Great service from the initial call all the way through the service. We brought both our vehicles in for service and our sales guy was able to get us a loaner to run errands. Very satisfied!

Laura Mitchell

6/24/2026

Thank you for the great review! We're so glad to hear you had a positive experience from your first call through the completion of your service. It's wonderful that we were able to provide a loaner vehicle so you could keep your day moving while both of your vehicles were being serviced. We truly appreciate your business and look forward to serving you again in the future!

Business Response

LUCAN, MN

Susan O|2017 Buick Enclave

Confirmed Service Customer

7/1/2026

I came in for an airbag recall on my Buick Enclave. The customer service was excellent and there were many places for me and my granddaughter to wait while they replaced the airbag. When your vehicle is done they come and find you, which is nice. Popcorn, coffee, water and a place for the kids to color and watch TV are nice amenities while waiting. Thank you, Snell, for a great experience.

Matthew Metzler

7/13/2026

Thank you so much for the wonderful review! We are so glad we could make your Buick Enclave's airbag recall service a smooth and comfortable experience for both you and your granddaughter. It’s great to hear you enjoyed the snacks and the kids' area! We always want our guests to feel right at home while they wait. Thanks for choosing Snell, and we look forward to seeing you both next time!

Business Response

Mountain Lake, MN

Kathleen A|2026 Buick Enclave

Confirmed Sales Customer

4/26/2026

Was great.

Vadnais Heights, MN

Scott B|2023 GMC Sierra 1500

Confirmed Service Customer

4/27/2026

Matt was great to work with, very impressed with his customer experience skills

KASOTA, MN

Amanda H|2019 Chevrolet 3500HD Silverado

Confirmed Service Customer

5/1/2026

I was just in for a oil change and they were able to fit in an estimate on my trucks hail damage and my car

KASOTA, MN

Jon T|2024 GMC Canyon

Confirmed Service Customer

6/3/2026

Laura was friendly with a big smile and service went great!

Laura Mitchell

6/3/2026

Thanks for the great feedback! We're thrilled to hear Laura's friendly attitude and big smile helped make your visit a positive one. We appreciate your business and are glad everything went great! ��

Business Response

NORTH MANKATO, MN

Mary S|2026 GMC Terrain

Confirmed Sales Customer

6/3/2026

Helpful and friendly salesman

Ryan McMahan

6/3/2026

Thank you for your kind words! We're glad to hear you had a helpful and friendly experience. We appreciate your feedback and thank you for choosing Snell Motors!

Business Response

Truman, MN

Donald F|2026 GMC Sierra 1500

Confirmed Sales Customer

6/18/2026

Eric Pikes was great to work with

Eric Pipes

6/18/2026

Thank you for the kind words! We're thrilled to hear that Eric provided you with a great experience. We appreciate your business and will be sure to share your feedback with him. Enjoy your vehicle, and we look forward to assisting you again in the future! ����

Business Response

MANKATO, MN

Patrick R|2026 GMC Sierra 1500

Confirmed Sales Customer

6/26/2026

Konnor is great. He found the truck I wanted and made the whole transaction easy and painless.

Konor Severns

6/26/2026

Thanks so much for the great review! We’re thrilled to hear that Konor was able to track down the exact truck you wanted and make the whole buying process smooth and painless. We appreciate your business and hope you're loving the new ride!

Business Response

Waterville, MN

Justin W|2026 GMC Sierra 1500

Confirmed Sales Customer

6/26/2026

Great service. Eric and Konor do a nice job educating you without pushing.

Eric Pipes

6/26/2026

Thank you so much for the great review! We pride ourselves on providing an educational, pressure-free experience, so it’s wonderful to hear that Eric and Konor hit the mark for you. We appreciate your business and hope to see you again!

Business Response

CLEVELAND, MN

Robert N|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

6/26/2026

Levi is a great individual to work with

Levi Mulcahey

6/26/2026

Thank you for the kind words! We’re lucky to have Levi on our team, and I’m so glad he provided you with such a positive experience. We truly appreciate your feedback and hope to work with you again.

Business Response

MANKATO, MN

Four S|2023 GMC Yukon XL 1500

Confirmed Service Customer

7/2/2026

Great service as always!

Jason Sandmann

7/29/2026

Thank you for your continued trust in us! We're so glad to hear you had another great experience. We truly appreciate your loyalty and look forward to serving you again next time!

Business Response

NORTH MANKATO, MN

Randall R|2023 Chevrolet Tahoe

Confirmed Service Customer

3/9/2026

Staff is always very helpful

George Crimmins

3/10/2026

Thank you for the kind words! We're glad to hear our staff was helpful—we appreciate you choosing Snell Motors and look forward to seeing you again. ��

Business Response

MANKATO, MN

Four S|2023 GMC Yukon XL 1500

Confirmed Service Customer

3/16/2026

Great service as always!

Jason Sandmann

3/16/2026

Thank you so much for your review!

Business Response

NORTH MANKATO, MN

Joshua G|2026 GMC Yukon

Confirmed Sales Customer

3/16/2026

Jon always does a great job! Smooth transaction and happy to buy another new vehicle from Snell Motors!

Jon Gabler

3/16/2026

Thank you for the kind words! We’re glad Jon made the process smooth for you. We truly appreciate your continued trust in Snell Motors and hope you enjoy your new vehicle!

Business Response

LUCAN, MN

Diane M|2019 Buick Envision

Confirmed Service Customer

3/31/2026

Always friendly and competent! Excellent service!

NORTH MANKATO, MN

Ronald B|2023 GMC Sierra 3500 HD

Confirmed Service Customer

6/16/2026

My last service at Snell was not 6-15-26 as you referenced. It was actually 5-26-26. On that day you managed to damage my truck on its way into service. Due to the damage the scheduled service was not completed. I’m starting to think that you as a dealership couldn’t find your own tail if it was attached and pointed out to you! This is ridiculous!

Matthew Metzler

6/17/2026

Thank you for your feedback. We apologize for the inconvenience you experienced and appreciate the opportunity to help get you into a new vehicle.

Business Response

GOOD THUNDER, MN

Suanne M|2026 GMC Terrain

Confirmed Sales Customer

6/17/2026

Cadillac looked cheap, but GMC was nice. Jake helped alot.

Jacob Averbeck

6/17/2026

Thank you for your business! We hope you are loving your new Terrain!

Business Response

NEW PRAGUE, MN

Darren B|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

6/17/2026

Welcoming, knowledgeable and accommodating!!!

George Crimmins

6/17/2026

Thank you for the kind words! We're so glad to hear you found our team welcoming, knowledgeable, and accommodating. Providing an exceptional experience is always our goal, and we truly appreciate you taking the time to share your feedback. We look forward to assisting you again in the future!

Business Response

NORTH MANKATO, MN

Aaron A|2021 GMC Yukon XL

Confirmed Service Customer

6/26/2026

Snell is always great to work with and I appreciate their efforts taking quality care of my vehicles. George has nothing short of excellent customer service during every interaction and it was a pleasure working with Ryan for the purchase of my wife’s vehicle.

George Crimmins

6/27/2026

Thank you for sharing your experience! We love hearing that George took such great care of you and that Ryan made your wife's vehicle purchase a pleasure. We appreciate your business and look forward to providing you with quality care for years to come!

Business Response

MANKATO, MN

George C|2026 GMC Sierra 1500

Confirmed Sales Customer

7/3/2026

Always my #1 choice for trucks and cars

Konor Severns

7/13/2026

We love being your #1 choice! Thank you so much for the loyal support and for trusting Snell with all your cars and trucks. We’ll keep working hard to make sure every visit deserves that top spot!

Business Response

New Ulm, MN

Deborah K|2025 Buick Enclave

Confirmed Service Customer

6/13/2026

The service techs do a good job identifying any problem my car might be having. Even that strange sound on the right hand side of the front seat that only I can hear. They give it their best effort. Recently there was a 6 week wait for a part but once it was installed, my car was back to tip top shape.

George Crimmins

6/14/2026

Thank you for your kind words! We appreciate you recognizing the effort our service team puts into diagnosing and addressing concerns—especially those tricky noises that can be difficult to track down. While the wait for parts can sometimes be longer than we'd like, we're glad we were able to get everything repaired and have your vehicle back in top shape. Thank you for trusting Snell Motors with your service needs!

Business Response

WINDOM, MN

James P|2022 GMC 1500 Sierra

Confirmed Service Customer

6/14/2026

Friendly staff, I really appreciate the loaner car.

George Crimmins

6/15/2026

Thank you for your kind words! We're glad you had a great experience with our friendly team, and we're happy the loaner vehicle helped keep you on the road while your vehicle was being serviced. We appreciate your business and look forward to seeing you again!

Business Response

MADELIA, MN

Trent F|2024 GMC Sierra 1500

Confirmed Service Customer

6/23/2026

Finished job on time.

Christopher Jensen

6/23/2026

Thank you for your feedback! We're glad your vehicle was completed on time and that everything went as expected. We appreciate your business and look forward to serving you again! ��

Business Response

SAINT JAMES, MN

Kristy A|2023 GMC Acadia

Confirmed Service Customer

6/26/2026

Excellent service and of course everything looks like it came on the Acadia and not added later

Jason Sandmann

6/26/2026

Thank you for your review!

Business Response

FROST, MN

Jacob J|2017 GMC Acadia

Confirmed Service Customer

7/1/2026

Great service

George Crimmins

7/13/2026

Thank you for your 5-star review! We look forward to seeing you again in the future!

Business Response

Elysian, MN

David F|2022 Buick Envision

Confirmed Service Customer

7/8/2026

Greg and the service crew took care of our Buick Envision wiper/ washer issue. Got it in. Got it done. Works great again! Thanks Snell Service. Always the Best!!

Gregory Bessler

7/13/2026

Thank you so much for the fantastic review! Greg and the service crew are always ready to jump into action, and we’re thrilled they got your Buick Envision’s wipers and washers sorted out so quickly. "Always the Best" is exactly what we strive for. We appreciate your continued support and look forward to seeing you next time!

Business Response

MANKATO, MN

Robert E|2017 Buick LaCrosse

Confirmed Service Customer

7/28/2026

Prompt service and repair of issue

Jason Sandmann

7/29/2026

Thank you for your kind review! We're glad we could resolve your concern promptly and provide the service you expected. We appreciate your business and look forward to serving you again!

Business Response

MANKATO, MN

Connie E|2025 Buick Enclave

Confirmed Service Customer

7/28/2026

Always friendly service.

Jason Sandmann

7/29/2026

Thank you for your kind words! We're so glad to hear you've consistently experienced friendly service. We truly appreciate your support and look forward to seeing you again!

Business Response

SAINT JAMES, MN

Mary U|2025 Buick Encore GX

Confirmed Service Customer

6/11/2026

I walked in and did not have to wait for assistance. I did wait a while for the car taking me to a nearby restaurant. I waited a while to get a car back to Snell. When I got back my car was done and waiting. All was good

Matthew Metzler

6/12/2026

Thank you for your feedback! We're glad to hear your vehicle was ready and waiting when you returned. We appreciate your patience with the shuttle timing and are pleased that, overall, everything went well. Thank you for choosing Snell Motors, and we look forward to serving you again!

Business Response

BLUE EARTH, MN

Jeremy C|2025 GMC Sierra 1500

Confirmed Service Customer

6/29/2026

Snell did a great job servicing my Sierra!

WASECA, MN

William H|2021 GMC 1500 Sierra

Confirmed Service Customer

7/8/2026

They got my Sierra in and diagnosed and fixed the problem very quickly!

Jason Sandmann

7/13/2026

Glad we could get your Sierra back on the road so quickly! Our team knows how important your truck is to you, so fast diagnostics and reliable fixes are always the goal. Thanks for choosing Snell!

Business Response

SAINT CLAIR, MN

Linda H|2026 GMC Sierra 1500

Confirmed Service Customer

7/8/2026

Booking my service appointment was very easy and the representative at the desk was very helpful and pleasant to talk with. The shuttle driver was great and took me directly to my appointment and my wait time for him to return for me was very minimal. My truck was ready when I returned but before I was checked out it started pouring rain, an employee with a huge umbrella walked me to my truck. Your dealership will be doing all of my maintenance work.

George Crimmins

7/13/2026

Wow, thank you so much for taking the time to share this wonderful experience! We are absolutely thrilled to hear that every step of your visit—from the easy booking and pleasant front desk team to our efficient shuttle driver—went smoothly. And we love hearing about the rainy day umbrella escort! Going that extra mile is exactly what we strive for. We are incredibly honored to be your go-to dealership for all your truck's maintenance. Thank you for choosing Snell!

Business Response

SAINT JAMES, MN

Karen B|2020 GMC Terrain

Confirmed Service Customer

7/11/2026

Everyone was very courteous at check in and also when I picked up my car.

Jason Sandmann

7/13/2026

Thank you so much for the review! We believe a great service experience starts at check-in and doesn't end until you drive off the lot, so we're thrilled to hear our team was courteous from start to finish. We appreciate you choosing Snell!

Business Response

BUFFALO CENTER, IA

Diane S|2023 GMC Terrain

Confirmed Service Customer

7/11/2026

Jorge and the whole Service team take great care of me and every visit. I love that they wash my terrain and it always comes back cleaner than I brought it in.

NORTH MANKATO, MN

James P|2022 GMC 1500 Sierra

Confirmed Service Customer

7/30/2026

Snell service department is the best. George the service writer was very accommodating and friendly. My mechanic, Tom did a neat, excellent job.

George Crimmins

7/31/2026

Thank you for the wonderful review! We're so glad to hear George made your visit easy and welcoming, and that Tom provided the excellent workmanship you deserve. We'll be sure to share your kind words with both of them. We truly appreciate your support and look forward to seeing you again!

Business Response

MADELIA, MN

James H|2018 Buick LaCrosse

Confirmed Service Customer

5/15/2026

I filled out a survey a few minutes ago and sent it in. I mentioned that I was told I needed brakes, then later I didn’t need brakes. It got rather confusing. It appeared that only one person was servicing customers (he must have had 10-12 invoices in front of him) and no one else was servicing customers. I assume he got me mixed up with another customer and as I gave the ok to replace my brakes I really gave the ok to fix someone else’s brakes. I’m not sure what that customer had to say when they showed up to find their brakes were replaced without their consent.

Jason Sandmann

5/18/2026

I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. We never want anyone to feel this way after visiting us, and we’d really like the opportunity to learn more about what happened. Please give our Operations Manager, Ally Grabianowski, a call at 507-304-6732 at your convenience so we can discuss this further.

Business Response

MANKATO, MN

Gary J|2025 Buick Encore GX

Confirmed Service Customer

5/22/2026

Able to fit me in.

WOODBURY, MN

Jessica H|2015 Chevrolet Colorado

Confirmed Service Customer

7/3/2026

Friendly service advisor

Matthew Metzler

7/13/2026

Thank you! We're glad our service team could make your visit a friendly and pleasant one.

Business Response

NICOLLET, MN

Terrance S|2022 Buick Envision

Confirmed Service Customer

7/3/2026

Got window in good time

Jesse Goodburn

7/13/2026

Thank you for your review! We are glad to hear we were able to get your vehicle fixed as fast as possible!

Business Response

MAPLETON, MN

Michelle V|2015 Buick Encore

Confirmed Service Customer

7/21/2026

I had a leak in a tire and they fit me in immediately! I truly appreciated the quicky and always very courteous and friendly service. I always trust their advice and service.

George Crimmins

7/22/2026

Thank you so much for the kind review! We know a leaking tire is never a fun surprise, so we’re always happy to squeeze you in and get you back on the road safely. We truly appreciate your continued trust in our team and our advice!

Business Response

MANKATO, MN

Marvin N|2026 Buick Encore GX

Confirmed Service Customer

7/24/2026

M att said it would take about an hour to service Diane's Buick .I thank Sell

Matthew Metzler

7/26/2026

Thank you for your kind words! We're glad Matt was able to provide an accurate time estimate and that your service experience met your expectations. We truly appreciate you choosing Snell Motors and look forward to seeing you again!

Business Response

Saint Peter, MN

Donald K|2021 GMC Canyon

Confirmed Service Customer

7/28/2026

Fast and friendly service

Gregory Bessler

7/29/2026

Thank you for your kind review! We're so glad to hear you experienced fast and friendly service. We appreciate your support and look forward to seeing you again!

Business Response

MANKATO, MN

Sara J|2026 Buick Envision

Confirmed Service Customer

8/5/2026

George ,service assist was very helpful, the team figured out the problem and fixed ,all under warranty. Great work.

George Crimmins

8/6/2026

Thank you for your kind feedback! We're thrilled to hear George and the rest of our service team were able to identify the problem and get it repaired under warranty. We appreciate your trust in us and look forward to taking care of you and your truck again in the future!

Business Response

MORRISTOWN, MN

Bradley O|2026 GMC Sierra 1500

Confirmed Sales Customer

7/2/2026

Simple and fast, no drama

Brian Holmen

7/13/2026

Simple and fast is exactly what we aim for! Thank you for the great review!

Business Response

Butterfield, MN

Joyce D|2026 Buick Envista

Confirmed Sales Customer

7/2/2026

Everyone I dealt with was very professional and took the time to explain questions asked.

Eric Pipes

7/13/2026

Thank you for the wonderful review! Our team prides itself on clear communication and professionalism, so we are glad to hear you felt well taken care of. We appreciate your business!

Business Response

Owatonna, MN

Richard L|2026 GMC Canyon

Confirmed Service Customer

7/9/2026

George was great to work with in the service department.

George Crimmins

7/13/2026

Thank you for the feedback! George always takes awesome care of our guests, and we're glad he could help you out. We appreciate your business!

Business Response

MANKATO, MN

Eric W|2024 GMC Canyon

Confirmed Service Customer

7/14/2026

We are always treated very nice when we are there.

Laura Mitchell

7/14/2026

Thank you so much for the kind words! We love hearing that you always have a great experience with us. We appreciate your support and look forward to your next visit!

Business Response

WINNEBAGO, MN

Sarah R|2026 GMC Canyon

Confirmed Service Customer

7/20/2026

Friendly and efficient!

Laura Mitchell

7/20/2026

Thank you so much for the kind review! We're thrilled to hear you had a great experience with our team. Hope to see you again soon!

Business Response

Mankato, MN

Alan L|2015 GMC Acadia

Confirmed Service Customer

7/22/2026

Prompt and courteous response from all the staff at the service desk.

Matthew Metzler

7/23/2026

Thank you for your kind words! We're glad our service team provided you with prompt and courteous service. We appreciate your feedback and look forward to taking care of you again next time!

Business Response

MANKATO, MN

Robyn R|2020 Buick Encore GX

Confirmed Service Customer

7/31/2026

Great trustworthy people

George Crimmins

8/1/2026

Thank you for the kind words! We truly appreciate your trust in our team. It means a lot to know you had a great experience, and we look forward to serving you again!

Business Response

MONTGOMERY, MN

Timothy H|2014 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/1/2026

Everything was done as expected and everyone was friendly and professional

Jason Sandmann

8/1/2026

Thanks for your kind words! We're glad everything was completed as expected and that our team provided a friendly, professional experience. We truly appreciate your business and look forward to seeing you again!

Business Response

LE CENTER, MN

Jeremy R|2026 GMC Sierra 1500

Confirmed Service Customer

8/7/2026

This is why snell is the best dealership out there. Always taking care of me and my family and friends and always answering my questions and great workers going above and beyond, Thank you snell

Laura Mitchell

8/8/2026

Thank you so much for your kind words and continued support! We’re grateful for the opportunity to take care of you, your family, and your friends. We truly appreciate you!

Business Response

WASECA, MN

Anna P|2026 GMC Yukon

Confirmed Sales Customer

6/4/2026

Jerry was great to work with - he was able to order exactly what I was looking for, and went over everything in detail with me. It was so appreciated!

Jerry Netland

6/5/2026

Thank you for the wonderful feedback! We're so glad Jerry was able to help you find exactly what you were looking for and make the ordering process easy and informative. We truly appreciate your kind words and thank you for choosing Snell Motors!

Business Response

Mankato, MN

Jan L|2026 Buick Enclave

Confirmed Sales Customer

6/8/2026

Konner was very helpful in finding me a new car!!

Konor Severns

6/8/2026

Thank you for the kind words! We're glad Konor was able to help you find the right vehicle. We appreciate your business and hope you're enjoying your new car. Thanks for choosing Snell Motors! ����

Business Response

Mapleton, MN

Alana A|2018 GMC Terrain

Confirmed Service Customer

6/18/2026

Very accommodating very friendly

Christopher Jensen

6/19/2026

Thank you for your kind words! We're glad to hear you found our team accommodating and friendly. Providing a welcoming and helpful experience is important to us, and we appreciate you taking the time to share your feedback. We look forward to seeing you again! ��

Business Response

KASOTA, MN

Mike C|2025 GMC Sierra 1500

Confirmed Service Customer

6/22/2026

Matt is great to deal with.

Matthew Metzler

6/22/2026

Thank you for the kind words! We're glad to hear Matt provided you with a great experience. We appreciate your business and look forward to assisting you again in the future.

Business Response

MANKATO, MN

Mike R|2018 GMC Acadia

Confirmed Service Customer

7/5/2026

My repair was fast!

Laura Mitchell

7/13/2026

Fast and efficient is how we like to do it! Thank you for the great review!

Business Response

MANKATO, MN

Robert N|2022 GMC 3500HD Sierra

Confirmed Service Customer

7/24/2026

Great service

Gregory Bessler

7/26/2026

Thank you for the great review! We're so glad you had a great service experience. We truly appreciate your support and look forward to seeing you again at Snell Motors!

Business Response

Mankato, MN

Michelle S|2021 GMC Acadia

Confirmed Service Customer

8/12/2026

Pleasant. Informed of duration of service and offered courtesy car

Jason Sandmann

8/12/2026

Thank you for your feedback! We’re glad you had a pleasant experience and appreciated the clear communication and courtesy transportation option.

Business Response

MADISON LAKE, MN

Mary F|2026 Buick Envision

Confirmed Service Customer

8/17/2026

Competent and respectful

Matthew Metzler

8/17/2026

Thank you for the great feedback! We’re glad you had such a positive experience with our team. We truly appreciate your business! 😊

Business Response

GOOD THUNDER, MN

Jacob V|2015 Chevrolet Suburban

Confirmed Service Customer

8/21/2026

My wife went in to get oil change and tire rotation. She delt with George and said he was very nice only problem I have is it took 2 hours otherwise no issues

Jason Sandmann

8/23/2026

Thank you for sharing your feedback! We’re glad to hear George was friendly and provided great service. We apologize that the oil change and tire rotation took longer than expected, and we appreciate your patience. We’ll continue working to improve our service times while providing the quality experience you expect from Snell Motors. We hope to see you again!

Business Response

SAINT JAMES, MN

Teila B|2025 GMC Yukon XL 1500

Confirmed Service Customer

7/11/2026

Laura was spectacular. She realized I was given a gasoline book for my service schedule(Tires for life) and switched the book out for the diesel book. Then she called to inform me that this changed my scheduled mileage maintenance and that it would just be a routine oil change and tire rotation this time around. Really appreciated her honesty and knowledge

Laura Mitchell

7/13/2026

Thank you for sharing your experience! We pride ourselves on having a knowledgeable and honest team, and Laura is a perfect example of that. We're glad she could get your service schedule sorted out and make this a smooth visit for you. We appreciate your business!

Business Response

MADISON LAKE, MN

Carol V|2020 GMC Acadia

Confirmed Service Customer

8/2/2026

It was very nice

Gregory Bessler

8/3/2026

Thank you! We're so glad to hear you had a nice experience. We appreciate your feedback and look forward to seeing you again!

Business Response

SAINT PETER, MN

Cindy W|2026 Buick Envision

Confirmed Service Customer

8/2/2026

I always get great service and they are very helpful and friendly!

Matthew Metzler

8/3/2026

Thank you for your kind words! We're so glad to hear you consistently receive great service from our team. We truly appreciate your support and look forward to seeing you again!

Business Response

Mankato, MN

Christopher W|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

8/4/2026

We recently purchased a Buick Enclave from the team at Snell. Our sales consultant Konor is top notch. He did a terrific job of helping us select the perfect vehicle for our family . All of the employees we have had the opportunity to interact with over the years are simply outstanding .

Matthew Metzler

8/5/2026

Thank you for your wonderful feedback! We're thrilled to hear Konor helped you find the perfect Buick Enclave for your family. We'll be sure to share your kind words with him. We truly appreciate your continued trust in Snell Motors and look forward to serving you for many years to come!

Business Response

Elysian, MN

Beverly O|2026 Buick Enclave

Confirmed Sales Customer

8/4/2026

Friendly and informative

Gavin Marinenko

8/5/2026

Thank you for your feedback! We're glad you had a friendly and informative experience with our team. We appreciate your support and look forward to serving you again!

Business Response

BLOOMING PRAIRIE, MN

Tom D|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

8/5/2026

ALWAYS FABULOUS. ALWAYS PROFESSIONAL.

George Crimmins

8/5/2026

Thank you for your wonderful feedback! We're so glad to hear you consistently have a fabulous, professional experience with our team. We truly appreciate your continued trust and look forward to seeing you again!

Business Response

EAGLE LAKE, MN

Beverly O|2026 Buick Enclave

Confirmed Service Customer

8/19/2026

Friendly and professional

Matthew Metzler

8/19/2026

Thank you! We’re glad you had a friendly and professional experience with our team. We appreciate you choosing Snell Motors!

Business Response

BLOOMING PRAIRIE, MN

Tracy S|2016 Buick Envision

Confirmed Service Customer

8/24/2026

When I called to inquire about a noise the car was making, I was handled with excellent treatment. Jason was very accommodating and kept us informed the entire time. Very grateful for how snell staff goes over and above to help.

Jason Sandmann

8/24/2026

Thank you so much for sharing your experience! We’re thrilled to hear Jason took such great care of you and kept you informed throughout the process. We truly appreciate your kind words and are grateful for the opportunity to help. We’ll be sure to pass along your compliments to Jason!

Business Response

GOOD THUNDER, MN

Kenneth B|2026 GMC 1500 Sierra

Confirmed Sales Customer

7/30/2026

This is my second purchase experience with Snell and very much worth the drive from Bloomington to Mankato. My experience with your Sales and Finance team. In addition to Service advisors has been exceptional.

Eric Pipes

7/31/2026

Thank you so much for your continued trust and for making the drive from Bloomington to Mankato—not just once, but twice! We're thrilled to hear our Sales, Finance, and Service teams have provided an exceptional experience. Your kind words mean a lot, and we truly appreciate the opportunity to earn your business. We look forward to seeing you again down the road. Safe travels!

Business Response

Minneapolis, MN

Doug H|2026 GMC Yukon

Confirmed Sales Customer

7/8/2026

Jerry served me very well. Communication was excellent, and appreciated all he did for me.

Jerry Netland

7/13/2026

Thank you so much for the feedback! Providing a professional, welcoming experience is a top priority for our entire team. We truly appreciate your business and are glad we could help you out!

Business Response

NEVADA, IA

Carl E|2026 GMC Yukon XL 1500

Confirmed Sales Customer

7/8/2026

None

Eric Pipes

7/13/2026

Thank you for sharing a review, if there is anything we can do to help now or in the future, please don't hesitate to reach out!

Mark H|2025 GMC Sierra 3500 HD

Confirmed Service Customer

8/3/2026

No issues. Good service.

Matthew Metzler

8/4/2026

Thank you for your feedback! We're glad to hear everything went smoothly and that you received good service. We appreciate your support and look forward to seeing you again!

Business Response

kasota, MN

Glenn B|2023 GMC Sierra 1500

Confirmed Service Customer

8/5/2026

They took genuine care and interest in solving my trucks problem. They had it all resolved within one hour. Very impressed and pleased .

Gregory Bessler

8/6/2026

Thank you for your wonderful feedback! We're so glad to hear our team took the time to genuinely understand and resolve your truck's issue. Getting you back on the road in about an hour is exactly the kind of service we strive to provide. We truly appreciate your kind words and look forward to serving you again!

Business Response

WASECA, MN

Steven H|2020 Buick Enclave

Confirmed Service Customer

8/24/2026

Service was fantastic, Jason kept me informed of what they were finding, how long it would take, finding a loaner vehicle, etc. Very pleased with the service.

Jason Sandmann

8/24/2026

We’re glad we could get you taken care of with a new tire! Thank you for choosing Snell Motors—we truly appreciate your business!

Business Response

ST PAUL, MN

Dean S|2019 GMC 1500 Sierra

Confirmed Service Customer

4/30/2026

everything was great , they did not have a box for the popcorn

George Crimmins

5/1/2026

Thank you for your review, we are glad to hear everything was great!

Business Response

WATERVILLE, MN

Michael K|2024 GMC Sierra 3500 HD

Confirmed Service Customer

5/28/2026

Was treated very well and service was done in a timely manner

George Crimmins

5/29/2026

Thank you for your kind feedback! We’re so glad to hear you were treated well and that your service was completed in a timely manner. We truly appreciate your business and look forward to seeing you again!

Business Response

GLENCOE, MN

Julie T|2026 GMC Acadia

Confirmed Sales Customer

5/28/2026

It was very nice and easy. Very smooth transaction.

Alexandria, MN

Thomas H|2026 Buick Enclave

Confirmed Sales Customer

5/31/2026

Gavin was outstanding and very helpful and professional!

MANKATO, MN

Diane M|2025 GMC Acadia

Confirmed Service Customer

6/10/2026

Always professional

Jason Sandmann

6/10/2026

Thank you for your kind words! We appreciate your feedback and are glad you had a professional experience with our team.

Business Response

GOOD THUNDER, MN

Debra B|2023 GMC Acadia

Confirmed Service Customer

8/4/2026

Was very good.

Gregory Bessler

8/4/2026

Thank you for your feedback! We're glad to hear you had a very good experience. We appreciate your support and look forward to seeing you again!

Business Response

WALDORF, MN

Paul G|2023 GMC Terrain

Confirmed Service Customer

8/13/2026

GREAT STAFF AND SERVICE DEPARTMENT

Matthew Metzler

8/13/2026

Thank you! We’re happy to hear you had a great experience with our staff and service department. We appreciate your business!

Business Response

KILKENNY, MN

Marlys L|2024 Buick Envision

Confirmed Service Customer

8/13/2026

I was very satisfied with the service and time it took. The men were courteous and helpful even called attention to a discount I was entitled to receive.

George Crimmins

8/13/2026

Thank you for the kind feedback! We’re glad our team provided courteous, helpful service and made sure you received your available discount. We appreciate your business!

Business Response

MANKATO, MN

James M|2025 GMC Canyon

Confirmed Service Customer

8/19/2026

Good job from George and Gregg.

Gregory Bessler

8/19/2026

Thank you for your feedback! We are glad to hear that George and Greg took good care of you!

Business Response

North Mankato, MN

James P|2026 GMC Acadia

Confirmed Sales Customer

8/25/2026

Salesman was very helpful,very good

Jacob Averbeck

8/27/2026

Thank you for the kind words! We’re so glad to hear our sales team was helpful and provided you with a great experience. We truly appreciate your business and hope you’re loving your new vehicle!

Business Response

New Prague, MN

John D|2026 GMC Sierra 3500 HD

Confirmed Service Customer

8/25/2026

1 1/2 hours for a scheduled oil change and tire rotation is a bit long, but to be fair they did run it through the car wash.

Jason Sandmann

8/27/2026

Thank you for your feedback! We appreciate your patience and are glad we could at least add some value with a complimentary car wash. We’ll continue working to make our service visits as efficient as possible. Thank you for choosing Snell Motors!

Business Response

Mankato, MN

Joel M|2026 GMC Sierra 3500 HD

Confirmed Service Customer

8/26/2026

George and Chris went out of their way to satisfy me with a loaner vehicle and getting the job done in half the time originally anticipated to satisfy my schedule...thank you

Jesse Goodburn

8/27/2026

Thank you for the kind words! We’re so glad George and Chris were able to get everything taken care of quickly and provide a loaner vehicle to help accommodate your schedule. We truly appreciate your business and are happy we could make the experience a great one!

Business Response

Litchfield, MN

Joel L|2019 Buick Enclave

Confirmed Service Customer

8/14/2026

Had OC & TR routine visit. Engine light had also come on - so diagnostics indicated some type of purge valve adjustment - no charge. I agreed to replacement of cabin & air filters. All work done well - pretty expensive for the filter replacements. I appreciate the inspection of the vehicle which recommended rear toe bar replacement. Just had this done in October 2023 when new tires were purchased thru Snells...so this is troubling (and expensive). I would suggest Service Advisor research previous work done prior to bringing this to my attention as all service work has been done thru Snells on this vehicle. I will continue to have my vehicle serviced with Snells as I trust their work. 2019 Buick Enclave has 87K miles - so will be looking to replace in 2027. Wait time for my servicing was approximately 2 hours - I did walk around show room looking at inventory, but did not get approached by sales staff while waiting for servicing to be completed. One of the concerning things about replacement to a new vehicle is the low trade in value presented online.

Laura Mitchell

8/14/2026

Thank you for your detailed feedback and for continuing to trust Snell with your Enclave. We’re glad the service was completed well! We apologize that no one from our sales team approached you while you explored the showroom. Online trade estimates are only a starting point, and an in-person appraisal often provides a more accurate value. We truly appreciate your loyalty and look forward to assisting you with both service and your future vehicle purchase.

Business Response

Mapleton, MN

Janet P|2026 Buick Encore GX

Confirmed Service Customer

8/28/2026

The service at Snell is excellent!!

Jason Sandmann

8/29/2026

Thank you for the wonderful feedback! We’re so glad to hear you had an excellent experience with our Service team. We truly appreciate you choosing Snell Motors and look forward to taking care of you again!

Business Response

CONGRESS, AZ

Jerold L|2023 GMC Sierra 1500

Confirmed Service Customer

8/29/2026

George was very helpful and considerate.

George Crimmins

8/31/2026

Thank you for the kind words! We’re so glad to hear George was helpful and considerate. We truly appreciate you choosing Snell Motors and taking the time to share your experience!

Business Response

KASOTA, MN

Dennis G|2026 GMC Acadia

Confirmed Service Customer

8/5/2026

Good

Matthew Metzler

8/6/2026

Thank you for your review!

Business Response

MANKATO, MN